An experienced dentist shares ways to increase your production and grow your practice

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Dental Patient Financing

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Offer your dental patients better options to pay for dental treatment
Affordable payment options for your dental treatment
 

Dane Smith, DDS

 

Think About It!

"Banks lend by creating credit so they create the means of payment out of nothing!"

Ralph M. Hawtrey

 

IS DENTAL PATIENT FINANCING IMPORTANT TO YOUR PRACTICE?


Hello Doctor,

My name is Dane Smith. You may not recognize me by name, but I’ve practiced dentistry in Oregon for over 20 years and I have some very important practice-building information to share with you and what I am about to share with you could very well change the direction of your practice . . . forever.

Ready to listen? A lot of our dental colleagues wonder how little things like letting your team sell dentistry for you (as opposed to you trying to “sell” a patient!), or making and using “out-of-the-box” ideas and observations can make such a difference to the bottom line.

Running ANY kind of successful business isn’t rocket science and it’s not hard in what some might consider the traditional sense. There are a thousand different details, all of which are very much the same, in virtually every kind of business, which adds to and “creates” the success. One of those little details which is so critical to a practice’s success, and even more so today than just a few years ago, is . . .

The value of allowing people to make payments to get what it is they need, especially health care.

HERE'S WHAT I MEAN -
You know, it doesn’t take most of us a second thought when we buy a new car for $25- or $30,000, or finance a set of new wheels and tires to the tune of $1,200 or $50 a month for 3 years! And that, my friend, is the big, dark, well-kept secret most big businesses use: They allow their customers to purchase big ticket items for small, easy, monthly installments at a fair interest rate.

DANGEROUS ADVICE?
It’s frustrating to me because I hear a lot of consultants in the industry giving dangerous advice like: “Don’t Be The Bank for Your Patients!” Well, why not? Why should we let the banks get ALL the money? Banks, in most cities, large and small, generally have some of the tallest buildings. Banking is a great, very profitable business to be in!

So, why don’t you want to be the bank for YOUR patients? (Is there anything wrong, ethically or morally, with YOU getting the 18% a year instead of the banks?) I’ll tell you why-  You haven’t been educated on HOW to be the bank!

Do you expect one of your patients to know everything there is to know about a root canal? Endodontics? Implants? Heck no!  But let me tell you this- Most finance companies would prefer you didn’t know their deep, dark secret of how much profit there really is in being the bank!

Do you know it’s all about calculated risk? Do you know there is a simple formula ALL finance companies out there use to determine if they will extend financing to one of your patients or not?

Listen, the good news is I am NOT suggesting you go out, get a charter from the state agency which regulates banks, nor am I suggesting (or telling) you to contact the Feds and get the ball rolling there for direct loans from them to finance your patients. What I am suggesting you do is take a look at just how financing ALL or part of your patients will impact your bottom line.

I don’t have the room here, nor the time, to devote to how finance companies evaluate the risk associated with financing patients, but I do have the few lines required to reiterate the importance of allowing ALL of your patients the opportunity to be financed.

It goes like this, and I am sure you’ll agree- About 50% of your patients (likely more), will NOT qualify for regular, traditional bank financing . . . I’m talking about CareCredit®, Dental Fee Plan, and the many others out there. In fact, there are DENTISTS, your colleagues out there that don’t qualify EITHER!

BUT, they are good people! They pay their bills on time to those they owe. They have been at the same job for a number of years. They have a family and so on. So do them and yourself a favor- Let them pay for their dentistry over time and you could double your production, time and time again! These folks are JUST as deserving of your best, high-quality treatment you provide to those who can get financed through traditional means.

The question is- How do you extend financing to this group of people, limit YOUR risk, and get paid very well in the process? And, we don’t have to be talking about a $5,000 case, either! Many times, every single day, my office finances folks that can’t write a check for $600 (The majority of Americans live paycheck to paycheck and have less than $300 in savings!). BUT, they can afford to make 12 payments of $50 a month.

Before I give you the answer in how YOU can be the bank (and do so very profitably!), let me give you some background on the effect that financing had on my colleague, Max Higbee’s office-

• When he first offered it, Max offered thirty-day financing and his practice production (and word-of-mouth referrals) quickly doubled. In fact, it took just 60 days.

• Then he offered 60-day financing. The same result. His practice doubled again -- in roughly 60 days.

• Thinking he had the proverbial bull by the horns, Max decided after some thought (about 10 seconds worth) to offer 90-day and then 12-month financing.

• His production exploded, case acceptance rose very quickly and the result was the same. His practice doubled again.

How did he do this? How did Max, a dentist in a rural, central Oregon area, achieve such rapid practice growth? Was it JUST the financing? The short answer- YES! Plain and Simple. Offering financing was exactly what maxxed-out (no pun intended), his practice. Associates, (several of them, were right around the corner), he was adding as fast as he could possibly find, hire and train them!

Now, another exciting secret is this- He did all of it without ONE penny of his own money. He didn’t secure a loan from the bank, either. I was so excited about Max’s results and the ease of the process, that I joined Max in investing my own, hard-earned cash into a company, based right here in Oregon. I now sit on the Board of Directors for American Financial Services, a dentist-owned company . . . Probably the ONLY dentist-owned financing company out there!

And, our management team is the best in the industry (not just the dental industry, but the whole BANKING industry). We have seasoned dental professionals running the company, in ownership of the company, and listening to and caring for the clients of the company. I’m not telling you all this to brag. Quite the opposite. I have seen the power of what extending financing can do for the health of patients. And, for the health of a dental practice’s bottom line.

There’s a lot of information about how all this works that I don’t cover here in this letter. And frankly, if you’re busy doing dentistry, (and you should be) all these things can be covered with your team on how it works. It’s easy. It’s fast. There’s no outside 3rd party telling you who you can do treatment on and who you can’t.

That said, I’d first recommend calling Bob Moothart – at AFS (American Financial Services), and tell him Dane sent you. The toll-free number is 1-888-669-4553. Thanks for taking the time to read my letter. Give Bob a call right away.

Sincerely,

Dane Smith, DDS
Independent Dentist
Board Member
American Financial Services, Inc.

P.S. ONE LAST THING . . .
Be ready to discuss your TOP 3 goals:
Production Goal: $_____________
Collection Goal: ______%
Cash Flow Goal: $______________

The sooner you call . . . the sooner you’ll reach your goals! Call now. 1-888 669-4553

 

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